Help Centre

Tap the three dots on any post or Loop and choose Report, or tap Report under a comment. On a profile, tap the three dots next to Message. Pick a reason, add details if you want, and submit. You get a confirmation with a reference number, and we tell you the outcome, usually within 48 hours.

Yes. Use the public reporting form at Contact and include the link to the content. If you leave an email address you get a confirmation of receipt with a reference number, and later the outcome. Reports of illegal content are prioritised.

A reviewer checks the content against our Community Guidelines and the law. If it breaks the rules we remove it and notify the person who posted it. If it doesn't, it stays up. Either way you are told the result and whether automated tools were used in handling your report or reaching the decision.

Ads on Gloaming are chosen based on the advertiser's targeting (age range, country, interests) and, if personalised ads are on for your account, your activity. Tap "Why am I seeing this ad?" under any ad to see the specific reasons. Personalised ads are off unless you turn them on in Settings, and you can turn them off again there.

By default your Home feed is recommended: we rank posts by how likely you are to engage, using your likes, follows, saves and watch time. Switch to "Following only, newest first" at the top of your Home feed or in Settings for a chronological feed.

We publish a moderation report every year: how many notices we received in each category, what we did about them, how long it took.

Settings, Your data, Delete account, then confirm. Your data is removed within 30 days.

Email or phone our user support team, listed on Contact, and say it is about a child's account. These requests are handled first.